Bora de novo?

Guests who have previously stayed at a Méritum property and want to return for a new stay, taking advantage of the special conditions offered.

Each property sets its own special conditions for returning guests. Check the benefits available through the official channels of the property where you stayed.

Confirmation can be made using details such as your CPF, email, phone, the name of the reservation holder or proof of a previous stay. The reservations team checks this before the benefit is finally confirmed.

No problem. The team can try to locate your previous reservation using other details, such as your CPF, email, phone or the full name of the reservation holder. If the previous stay cannot be confirmed, the benefit may not be applied.

No. The program cannot be combined with packages, holidays, seasonal promotions or other special conditions. It is intended for new reservations in eligible periods, subject to the availability provided by the reservations team.

Contact the property directly through its official channels, let them know you want to take advantage of Bora de Novo and send the details needed to verify your previous stay.

Not necessarily. If you have stayed with us before, the team can check your stay history using the details you provide. The benefit is granted subject to availability and validation of the previous reservation.